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FairPlay Employer Award
Posted on Jun 30, 2020
In February, we were pleased to be awarded with the Chwarae Teg FairPlay Employer Award.
We worked closely with Chwarae Teg to improve our current practices and specifically to review staff perceptions from an equality and diversity perspective.
During this process all of our employees were invited to take part in an anonymous survey. We then analysed and used the survey results to set out an Equality & Diversity Strategy and Action Plan.
The aim of the plan is to embed inclusive working practices to support the recruitment, retention and progression of women working in Wales.
Our specific objectives were:
- To provide a culture that embraces diversity, has open channels of communication and provides clear and inclusive support to all employees.
- To improve attraction of candidates to opportunities and to review the process for fair and transparent practices within recruitment.
- To support managers to embed a structured and transparent approach to performance management, that supports individual career development.
- To improve internal avenues for effective and meaningful communication, both within the consistency of management support and in encouragement of employee voice.
FairPlay Employer Award
- Improved awareness of Equality and Diversity
Updated policies that enable implementation of best practices - Improved staff selection decisions
A new recruitment policy and application process in place to support decisions - Managers support for team members improves
An updated appraisal process, which supports recognition and reward - Staff engagement at all levels
Implementation of best practices in communication that improve staff inclusion, including maternity leavers
Our HR & Compliance Manager, Sue Grant worked closely on the programme and said:
Sue Grant, Watkin Davies
“We have found the programme extremely useful and it has assisted us to fine tune a number of areas within our business, implementing a number of the policies recommended to us.”
If you are interested in a career at Watkin Davies, please visit our Careers page for the latest vacancies.
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What Our Customers Say
Mal Elwood
"Very efficient, always friendly and helpful. I have used Watkin Davies for years, and they have always been competitive. I received great support recently when I had to make a claim, so I'd highly recommend them."
A Ali
"I was very impressed with the quality of the service - it was outstanding. The advisor, Ms Spear went above and beyond to give me the best driving insurance policy. The policy I have received is exactly what I was looking for. Thank you so much Ms Spear!"
Adam Kearns
"I've used Instructorcover Plus for my driving instructor insurance for a number of years. Not only are prices competitive, even at renewal, but customer service is fantastic. Call operators are always cheerful and incredibly helpful. Everything is always sorted in a single call, saving valuable time. Highly recommend."
Macca Ginger
"Absolutely superb service from the team, particularly Natalie. Very easy and simple process"
steve rudgley
"As aways very efficient"
Barrie P
"I have used InstructorcoverPlus for my driving tuition insurance for a number of years. Their prices are always competitive and everyone I speak to is friendly and helpful."
Kathryn Parkes
"Ceri was very helpful and knowledgeable on the phone"
John Gabriel
"Karrie Brewer was so helpful today, especially as one insurance company would not quote, so had to shop around for us, many thanks"
Sulman Khosty
"Kelly is amazing. Very helpful and friendly, did a great job today with helping me out to get insured. Amazing service!"
Andy Amadi
"Great service. Got my first driving instructor insurance with this firm. Price was competitive and customer service provided by Jane was great. I will definitely recommend the service."
Lynne Turner
"Team were very helpful when it came time to renew my policy, taking the time to check and make any amendments needed. Would highly recommend."
Nikki Mellin
"5 stars!"
Pam Durbin
"Excellent service from Watkin Davies as per usual. I love the way they do all the hard work researching best quotes and provide you with your options. All the staff are very friendly and professional, I have to highlight Ceri who always does a fantastic job for me and my family."
Steve P
"Really helpful and efficient customer service, friendly and knowledgeable too. I would highly recommend InstructorcoverPlus."
Ricki Dango
"I m a returning customer and what a wonderful experience. Emma is new to her role but she was very helpful and polite throughout. She got the quote done very quickly and managed to beat all my other quotations. I therefore didn't have to waste any more time. Further she offered me three instalments at 0% which is helpful in this current economic climate. The paperwork was sent straight away. Highly recommended."
Gary Williams
"Once again, could not have been more helpful! Still a pleasure to speak to a 'real person' who knew what they were talking about!"